Universal Studios Orlando










While planning your vacation to Universal Orlando you may have questions. Answers to these questions may be available below. Simply click on one of the subject headings listed or scroll down the page for more information.

- Theme Park Services
- Rental Information
- Payment & Banking Options
- ADA Information
- Policies & Restrictions
- Blue Man Group Show Information


Theme Park Services
Find information regarding first aid, child/baby swap areas, restrooms, nursing facilities/companion restrooms, telephones, kennel boarding, and postal services.

Rental Information
Find information regarding stroller, wheelchair and locker rentals.

Payment & Banking Options
Find information for payment options, ATMs, foreigh currency exchange, and sales tax.

ADA Information
Find information regarding services for the deaf or hard of hearing, guests with wheelchairs, service animals, prosthetic limbs, and oxygen tanks.

Policies & Restrictions
Find information regarding the smoking policies and security restrictions.

Blue Man Group Show Information
Find information regarding handicap accessibility.

Traveling with Small Kids
Find information regarding travel planning and helpful tips for traveling with young kids.


For inquires regarding Universal Orlando Resort, please contact Guest Services:

Universal Orlando Resort
Guest Services (or Guest Service Department)
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Phone: 407-224-4233
Contact Us